Shipments
Your pack shipment
As all orders are customised to your specification there will be a delay in orders being shipped.
Small Orders are generally produced and dispatched within 2-3 working days. However, larger orders that require more processing can take longer to produce. For packages to the UK are usually shipped with Royal Mail first Class. However, this can vary depending on location and quantity of items purchased.
Shipping fees include handling and packing fees as well as postage costs. This can depend on the quantity of items and the total size. We advise you to group your items in one order to save costs on shipping. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your bespoke items are well-protected.
Returns
As all products are uniquely customized so unfortunately we are unable to offer returns on any of our products that have been customised.